Activate a Serial Number Online

In order to register a license for Thinfinity® Remote Workspace via the online method, please follow these steps:

  • If you haven't installed Thinfinity® Remote Workspace yet, please check this article first:

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  • After installing Thinfinity® Remote Workspace, you'll be prompted with the following window when you open it for the first time. Check the second option 'Activate a Serial Number online' then hit 'Next':

  • Enter the 'E-Mail' and 'Serial' key belonging to your Thinfinity® Remote Workspace license and hit 'Next':

OPTION

DESCRIPTION

E-mail

Enter the e-mail address you've registered with.

Serial

Enter the serial information we provided you.

Licensing Server URL

If you installed the License Server administrator, enter the License Server URL. Otherwise leave this blank.*

If the license information is incorrect, you will see the error 'The license information is invalid'. In this case, please verify the following:

- That you are entering the exact 'E-Mail' and 'Serial' number sent to you. The best practice to do this correctly is to copy - paste it, being careful not to include any spaces before or after said serial key.

- That you have a working internet connection. If you intend to install it in a machine with no internet connection, you can try the Manual Activation. If you have internet restrictions because of a proxy, try the Proxy Activation.

If you need additional help, contact us.

  • You have now completed the online registration for your Thinfinity® Remote Workspace license! Click on 'Finish' to exit the Wizard:

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